e-mailI notice that peo­ple is always sur­prised when I tell them about the way I man­age my e-​mail messages.

These are the rules I fol­low for my work related e-​mail:

  • I don’t use any kind of tax­on­omy to archive my mes­sages. I have just one folder called “Archive” where I move all the mes­sages that I may con­sider use­ful in the future. I trust search enough to be sure to find every­thing I want in a timely man­ner. Truth is that you will never be able to find what you want when you need it even with the most detailed tax­on­omy you can imag­ine. It’s also true that man­ag­ing a com­plex tax­on­omy is really time consuming.
  • Impor­tant to notice that there are very few mes­sages that I keep in there. I tend to delete every­thing that is not mean­ing­ful to me for some reason.
  • I am the Gen­eral Man­ager in the Milan stu­dio in frog design and I ask all the peo­ple in here not to copy me on every e-​mail they send. I trust every­body is a pro­fes­sional and that they can do their work. If there is an issue on some­thing, pick up the phone or just reach my desk.
  • I have just another impor­tant folder called “ACP” that is an acronym for “Ad Culum Parandi” (Thanks to @agaved for the name he sug­gested dur­ing the old times in 3). In that folder I archive stuff that may be crit­i­cal to save one of the most impor­tant things in my body. I’ll let you guess what it is.
  • I check my mes­sage one every two hours and I have dis­able noti­fi­ca­tions. If there is some­thing really urgent it should come through my phone or via a visit to my desk. Every­thing else can def­i­nitely wait for two hours.
  • I am a big fan of Three Sen­tences and I use that rule every time I can.

These are my basic rules. More could be writ­ten on how I man­age the con­tent. Maybe another post in the future will be worth writing.

Do you have other rules? What are they?

Leave your com­ments. I will be happy to read.

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